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The What, Why, And How Of Facebook Fan Pages For Business

 

Here’s the thing … Telling yourself that Facebook is child’s play and there’s no way you could benefit from setting up a fan page isn’t going to build your business or attract any new clients. In fact, businesses both big and small are finding new ways to generate leads and potential business through social media. Of course, some are more successful than others but all of them will see more success than they would if they just did nothing at all.

Here’s the what, why, and how of setting up a Facebook fan page for your business …

The What: This is the easiest part to explain. A Facebook fan page is similar to a regular Facebook page but rather than updating your friends and family on your whereabouts and personal life, you’ll be sharing information about your business and communicating with a network of potential clients and existing customers. Sure, you’ll need to build that network first but with a bit of effort and creativity, you’ll find there’s a good reason so many companies feel it’s important to be represented on Facebook.

The Why: The short answer is there are 250 million users logging into Facebook each day and it’s the website Americans spend most of their time visiting when they’re online. In other words, your business should be represented on Facebook because everyone is on Facebook and, in order to build business, you need to go where the people are. Fortunately, having a Facebook fan page also means better search-engine results as well. That means, not only will you be able to capitalize on the millions of users already on Facebook but you’ll also be more easily found through search-engines such as Google and Bing.

The How: This is where it gets more difficult. Unfortunately, you won’t have much success if you register a page and then don’t ever update it, login, or fill out the appropriate information. So here are some quick tips. Once you’ve got a page registered and filled out all of your business info, have a look through the available applications to get an idea of the ways you can maximize your fan page. Using the provided apps is easier than ever and can, for example, import your blog posts, set up additional tags for reviews, polls, and contests, in addition to helping facilitate contact between you and any potential clients that stumbled across your page. Also, take advantage of the available badges to place a link to your new fan page on any other online properties you have. The more you advertise your site, the more visitors you’ll have. And be sure to use Facebook as your fan page. In other words, log in as your business and “like” other pages, make comments, and participate in the online community. It’s a great way of spreading the word and getting your name out.

The Layman’s Guide To Search-Engine Optimization

 

Trying to figure out the algorithm Google uses to rank web pages in search-engine results would take a degree in mathematics and a minor in computer science. And even then, you may be at a loss. That means, search-engine optimization will forever remain a mystery to any of us outside the bowels of Google’s headquarters. Still, you don’t have to be schooled in calculus and computer programming to know that the more popular and regularly updated a web page, the more easily it’ll be found in search-engine results.

Here are a few simple tips to improving your web presence without hiring a mathematician …

Content & Keywords: You can find plenty of articles online explaining how to optimize your web properties through the use of keywords. Simply put, if you have a blog and use the phrase “ice cream stand” in every sentence in every blog post you put up on the web, then you’ll be more likely to be found when someone searches for ice cream stands on Google or Bing. But creating content around keywords will likely leave your blog posts sounding as though English was your second language. However, if your business is running an ice cream stand and you’re blogging about your industry, then you’ll naturally be including all the right keywords. Which is another way of saying, regular content relevant to your profession or industry will naturally include all the appropriate keywords. That means, creating content regularly and focusing on a target audience is the simplest way to ensure that you show up in the right searches online.

Plugins: If you’re using WordPress, there are plenty of plugins available that promise to increase your search-engine rankings. These plugins, including All in One SEO Pack, WordPress SEO by Yoast, and SEO Smart Links, will require some input and knowledge on your end but can help automatically tag your pages and posts to increase the likelihood that you’re found in the searches you’d prefer. Unfortunately, if you’re already creating regular content and are active online, it’ll be hard to determine whether the plugin or your manual efforts are responsible for any noticeable results. Still, having a look through the available online tools can’t hurt and may help you achieve the results you desire.

Social-Media: Having social-media pages devoted to your business can also help you show up in search-engine results. But, in order to capitalize on the positive effects social-media can have in getting you found by the right people, you’ll have to make sure your Facebook, Twitter, and LinkedIn pages are properly set up. For example, though you may be tempted to get creative with your page names, the most effective way to be found in search-engine results is to be straightforward. Use your business name or the closest thing to it and also fill in the most essential parts of your fan pages and profiles. The more relevant information you share online, the more you’ll be found in relevant search-engine results.

 

Wikipedia: social media The online forms of communicating that any individual can employ, which include blogs, microblogs such as Twitter and social networking sites such as Facebook. →

The Basics: Turning Blog Visitors Into Business Leads

 

If you opened a retail store and had a flood of customers coming through your door everyday but never buying anything, you wouldn’t call that success. Sure, you would have succeeded in getting people to visit but, if your visitors do nothing but look, you wouldn’t be able to afford your rent, employees, or merchandise. Which means, you would be out of business just as quickly as you got into it. Social-media marketing works the same way. Converting visitors into customers takes effort and some organization. Concentrating on quantity over quality can leave you with an impressive stat sheet but no new leads.

Here are some tips on organizing your efforts and making the most of your online properties …

The Operations Center: Maybe you feel like blogs are yesterday’s news and you’d prefer to skip a step and take your online efforts directly to Facebook or Twitter. Don’t. A blog gives you much more control over how and what your customers see. Facebook, for example, is continually changing and evolving. You have no control over the next update and how that may affect your ability to share your content with potential customers, clients, and partners. Set up a blog and use that as your central hub. From there you can send your posts to whatever other online properties you use for business. In short, start with the blog and share from there. You’ll have more control and an easier time organizing your info and where it’s shared.

Use Your Base: Maintaining a blog takes effort. If nothing else, it requires regular content. That can be a challenge. So much so that getting your blog in front of your target audience can be a secondary concern. Turning your latest post into a lead generator can be tricky but building an audience may be easier than it seems. For one, you can use existing and past clients to generate an audience that’s focused and familiar. How, you may ask, would having past customers reading your blog help build your business? Well it will boost awareness and readership, in addition to providing all important word-of-mouth. After all, a past customer who’s already familiar with you and work will be more willing to pass along your info to family, friends, and colleagues.

Merge and Integrate: Too often, professionals set themselves up with social-media sites and blogs but don’t take the time to link them together or to their business website. Using RSS feeds or any available plugins and widgets online makes it easier than ever to incorporate your blog into your business site, your Facebook fan page, and your Twitter feed. If the purpose of keeping a business blog is to build business, then your main objective should be getting people to visit any or all of your online properties. Driving traffic back to your business website is key. Make sure you’re making it easy for visitors to find you before complaining that your online marketing efforts are a waste of time and effort.

The Ibis Network / www.theibisnetwork.com

 

Last Year’s News: The Top Three Social-Media Trends Of 2011

In years past, if you wanted to be on top of the newest and latest in social media, you had to be registered on the newest and latest social-media site. Each year brought with it a potato sack stuffed with new sites and platforms that made whatever you’d signed up for last year obsolete. If you were still using MySpace once Facebook came around, you may as well have been sending your status updates via telegram. Which is to say, social media moves quickly and leaves most of us playing catch up. Fortunately, 2011 was not that kind of year.

Here are the top three social-media trends of the past year …

The Leaders of the Pack: Though there will likely always be new social-media sites popping up and begging for your time and attention, this year’s social-media news seemed to focus more on the continued dominance of Facebook and Twitter. If you still think there’s no reason to start a Facebook fan page for your business, ask yourself why companies now include Facebook and Twitter logos on their print and television ads. It’s not that they’re under the impression you can click on the pages of a magazine, it’s that the top social-media sites are increasingly becoming an Internet of their own and businesses want you to know they’re available there too. Everyone from your grandmother to the mom-and-pop shop on the corner has a presence on Facebook and it’s mostly because, when people check in online, that’s where they start. In other words, there are a lot of people on Twitter tweeting about their breakfast but you can also find just about any other information or entertainment that interests you.

Sharing is Caring: The key to social-media success is getting people to share what you’ve posted with their network. Social media is a 21st century word-of-mouth machine and, in order to benefit from an online presence, people have to see it. Having content people want to pass on to their friends and family will boost your reach and your brand. But where are they doing the sharing? Well, Facebook and Twitter, of course. Facebook is responsible for 52.1 percent of all the sharing happening online. That’s a lot, considering the vastness of the Internet. Twitter, on the other hand, makes up only 13.5 percent but grew 576.9 percent this year. Email, print, and favorites came in with 14.4 percent of the sharing taking place over the past year.

Quality Over Quantity: The number of fans or followers you have would seem to be a pretty good indicator of how popular you are online. But consider how many of your online devotees are either inactive or not even a real person. Particularly in business, having thousands of fans and followers but no potential clients may make your ego feel better but won’t do anything for your bottom line. In other words, it’s not the numbers that equal success it’s the number of real-life connections you’ve produced. Sometimes it’s hard to measure whether or not your efforts are being noticed but it only takes one phone call from someone that found you on Facebook to strike up some business. Which, after all, is the point of all this.

The Ibis Network / www.theibisnetwork.com

 

House Cleaning: An End Of The Year Guide To Social Media Maintenance

 

If you’ve ever been a child, you know that making a mess is far easier than cleaning one up. Which is to say, we’ve all been guilty – at one time or another- of putting off the thankless task of cleaning up after ourselves. Cleaning, however, often exposes things previously hidden by clutter and makes it easier to use what you have. Your Internet presence is no different. Having a social-media presence for your business requires maintenance.

Here are a few tips, hints, and motivations for an end-of-the-year social-media house cleaning …

Google Yourself: It won’t make you an egomaniac to have a look at the results that come up when your name is plugged into any of the more popular online search engines. In fact, it’s an effective way of discovering what appears when a prospective client searches for you or your business. If you run your business’ name through Google or Bing and are embarrassed by the results or find pages with old contact information, you can be sure your prospective clients have seen the same. It’s also a good way of finding the Twitter or Facebook fan page you set up and abandoned a year ago. Have a good look at how you’re being presented online and go to work cleaning and updating your presence.

Be Consistent: Having an Internet presence is one thing. Having a consistent presence is another. If you have multiple social-media pages for your business, make sure you’re presenting yourself in an uniform way. That means, they all have the same contact info, bio, photo, name, addresses, and tone. If you’re “Crazy Eddie”on Facebook but “Edward” on Twitter, you’re likely to confuse anyone searching for you or your services. Having a consistently professional online presence means, no matter where someone finds you on the web, you’re well represented and offering the most up-to-date contact information.

Organize It: Once you’ve had a look at where you’re being represented online and spent some time updating your pages, take the time to organize things and make it easier to maintain in the future. Start by saving all your login and password information in one place. There’s no quicker way to lose motivation for maintaining your social-media presence than to try to repeatedly log in to your profiles only to be turned away because of a forgotten password. Next, link your pages wherever possible. Having your blog posts appear on your LinkedIn page or your tweets on your Facebook page makes it easier to keep everything fresh, consistent, and up-to-date. Once you’ve found your pages, updated your contact info, linked them together, and saved your login information in an easily accessible place, you’ll be better able to communicate with potential customers and take advantage of any available online opportunities.

The Ibis Network / www.theibisnetwork.com

 

Future Forecast: Social-Media, Email Marketing Trends For 2012

Predictions are a dangerous business. After all, if they’re wrong, it’s only a matter of time before everyone knows it. Nevertheless, the end of each year brings with it a flood of forecasts, predictions, and crystal-ball gazing gurus who claim to know what will happen in the year ahead. For your convenience, we’ve scoured the web in an effort to collect the experts’ most frequently forecast trends in social-media and email marketing for 2012 …

Email and Social-Media Marketing: A recent survey found that among the marketing programs businesses planned to invest in during the coming year, email and social-media marketing topped the list. And though the edge of the cutting edge will tell you that email is obsolete, everyone uses it – which explains its continued presence on trend lists. More than two-thirds of companies surveyed said they plan on integrating their social-media and email campaigns in 2012 and 47 percent said they would focus on using email to grow their social-media channels, such as Facebook and Twitter pages.

Content Curation: If you have a friend that’s particularly good at finding adorable puppy videos and insists on sending every one of them to everyone in their email address book, you’re already familiar with the concept behind content curation. Which is to say, it’s nothing more than sharing. For business, that means sharing good, relevant content with your fans and followers. When you come across something that would be informative or interesting to your customer base, post a link with an explanatory note. Make it your goal to become a trusted source of quality content. Sure, anyone can do a Google search and find what they want on their own but collecting the best bits and presenting them in one place will save them time and keep ’em coming back.

Facebook: Facebook is hardly new but the number one social-media site on the web continues to evolve. And that evolution means Facebook will continue to weave itself into the everyday life of their members through new platforms, apps, and smart phone functionality. Once upon a time, merely having a Facebook presence for your business was the trend but now it’s time to take it seriously. Just based on the staggering membership numbers or the fact that it’s the website Americans spend most of their time using, Facebook has become an essential part of any social-media campaign.

Content Marketing: The difference between content marketing and content curation is simply who’s writing the blog posts, composing tweets, and creating videos. So while it’s a good idea to share interesting industry-relevant news with your online network, you’ll also have to create some content on your own. And no, this doesn’t mean you need an audio/video department and a team of former newspaper editors. It means you need to communicate. How and when are up to you.

The Ibis Network / www.theibisnetwork.com

The Basics: Business Blogging For The Busy Professional

 

If there’s a television network you watch more than any other, it’s not because they run more commercials than their competitors. It’s because you like their shows. In short, it’s the content. A cable channel devoted to food-related advertising wouldn’t garner nearly as many viewers as any one of the many cooking/food networks.

The same applies to your business blog. You’ll have to create content that makes people take interest and you’ll have to post it regularly enough that they come back in the future. And, if that sounds like a lot of pressure, here are a few tips to remember while blogging for business …

Give it Time: The good news is nobody is likely going to be reading your blog when you first get going. And, though that doesn’t sound like good news, it will provide you some time to come up with a plan, some content, and a schedule that fits your schedule. Don’t be afraid to try things. Gather some industry-related stats or surveys, news or links and focus on the most interesting bits and pieces. Grab a couple, write up a short explanatory sentence or two, then summarize the details. That’s a blog post. Experiment with lists and how-to posts. Most importantly, keep at it. It’ll take some time and a little promotion before you have any readers, use that time wisely.

Write it Right: Okay, we understand that one of the biggest deterrents to keeping a business blog is the writing. But you don’t have to be the second coming of William Shakespeare in order to have a successful blog. You only need to pay a little more attention. Turn your spell check on and fix any mistakes. Keep it short and simple. You don’t need to know what a semicolon does. You don’t even have to use them. You do, however, have to make it readable. Break it up into shorter paragraphs and read what you wrote before posting. In fact, step away for a half hour or so and reread what you wrote with fresh eyes.

Keep a Schedule: There are those that will say, “Who has the time?” And yeah, the day is only so long. But keeping a regular schedule is better than keeping a bruising schedule. Which means, while you may notice more attention from search engines if you post 10 times a day, you’d also notice fewer hours in your day available for doing business. The answer is setting a schedule in advance. If you only blog on Monday and Friday, but you put something up every Monday and Friday, any readers you have will know when to check in for your latest offering. If you post 49 times the first week and then once a month and a half later, you’ll lose any momentum you had. Be consistent.

The Ibis Network / www.theibisnetwork.com

By The Numbers: 8 Reasons Your Business Needs Social Media

 

It’s hard to argue with numbers, unless you’re a mathematician or Pythagoras. And so, we’ve provided a list of social-media stats, numbers, and raw data to help convert the skeptics and offer encouragement to those who seek it.

There are more than 800 million active Facebook users. That’s right, 800 million. And Americans spend more time on Facebook than on any other website. That means, they aren’t on your website. Which means, you should probably have a Facebook page. Setting up a Facebook fan page for your business is an excellent way of making sure that you have a presence on the website most of us are presently perusing.

Social media apps are the third most downloaded apps among smartphone users. That means, the increasing number of people who access the Internet from their cell phone are, increasingly, using it to access their social-media pages. If people are that invested in their social-media pages that they want to be able to access them wherever they are, that’s a pretty good indication that having a social-media plan for your business isn’t likely to be time wasted on a passing fad.

78% of small businesses are using Twitter. Now we understand this comes dangerously close to the everybody-else-is-doing-it line of thinking but everybody else is doing it. And they can’t all be wrong.

41% of people using LinkedIn for marketing have generated business with it. LinkedIn is often confused for a job-hunting website but it’s also a great place to connect with other professionals, referral partners, and potential clients.

There are 3.5 billion things shared on Facebook each week. That means, blog posts, links, news, etc. That also means social-media is a high-tech word-of-mouth machine. Having your info shared is the quickest way to meet potential business online.

On Twitter, interesting content is the number one reason people retweet. In other words, if your content is interesting you’re more likely to have your content shared. Humor and personal connection were the second and third most common reasons for retweeting. Which means, if you’re not funny, you’d better be interesting.

79% of companies are using or planning on using social media. And that’s according to Harvard Business Review. Their survey found 58 percent of companies were already engaged on social-media sites, while an additional 21 percent had plans to launch a social-networking campaign.

57% of companies using blogs reported that they’d acquired customers from leads they generated through their blogs. And don’t believe it when you hear someone say that blogs are no longer relevant. In fact, between 2009 and 2011, the percentage of businesses that blog increased from 48 percent to 65 percent.

The Ibis Network / www.theibisnetwork.com

 

Tweet Suite: The Top 11 Tools For Twitter Success

So you signed up for a Twitter account, tweeted around a little, and think you know everything there is to know about the Twitterverse. Well there’s 1,000 ways to use Twitter and an ever-expanding list of tools available to help you figure one or two of those ways that’ll make it work for you and your business.

Here’s a list of some of tools, apps, and ideas to help you maximize your tweets …

Contaxio: A tool to help manage, track, and interconnect your Twitter account. With Contaxio, you’ll be able to find contacts with similar interests, review your activity, scan stats about the people you follow and those who follow you, and even keep up with new contacts from your Facebook page.

Twaitter: Twaitter is another all-in-one Twitter tool aimed at increasing your efficiency, managing your accounts, and organizing your Twitter output. Schedule a tweet for later or even set it up to send recurring tweets on a daily, monthly, or even yearly basis. You’ll also be able to manage your activity with an interactive calendar, link a RSS feed to your Twitter account, and invite co-workers to join your account.

Twictionary: If you’re new to social media, the lingo alone can be intimidating. Luckily, there’s a Twictionary, which is exactly what it sounds like it might be. A dictionary of Twitter-related terms you’ll learn everything from the meaning of the hashtag to what it means to be an Atwistocrat.

Twitter Counter: Twitter Counter claims to be the number one Twitter stat site, tracking more than 14 million Twitter users and providing stats, widgets, and buttons for its users. For a price, they even offer a featured spot on their website for people looking to gain some attention and followers.

Twitter-Search: The quickest way to find who and what you’re looking for on Twitter. Filter real-time tweets to find people and businesses in your region and industry, then follow the results.

Nearby Tweets: See who’s tweeting what in your area. The simple set-up delivers search results based on a keyword and a location. Search for anything anywhere and see who’s tweeting what near you.

TwitPic: Feeling limited by Twitter’s 140 character maximum? Use TwitPic to share photos with your Twitter followers. If you have a Twitter account, then you’re already signed up for TwitPic. Log in using your Twitter username and password and get started.

TweetScan: Another easy-to-use search tool for keeping on top of what’s happening on Twitter.

CoTweet: A popular site for managing your Twitter accounts. Handy for tracking multiple accounts and keeping you on top of all your online activity.

Twibs: A Twitter-based business directory, Twibs aims to help businesses reach their customers. It’s as simple as registering your business, choosing some keywords, and adding links to your email and blog.

Twitdom: A directory of nearly 2,000 available applications and sites offering Twitter-related services.